If you can only find the mute button your device has a volume ring and you will need to use the other method to reset your alexa device.
Alexa 2nd generation reset button.
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Connect the 2nd generation echo speaker to its power supply.
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Instead the mic off and volume down buttons on the top of the unit are pressed and held down at the same time to initiate a factory default reset.
On the second generation echo dot there is no separate button for resetting the speaker.
If your echo 2nd generation is unresponsive or you want to give it to someone else you can reset the device.
The mute button has the icon of a microphone with a line through it and the volume down button is a minus sign icon on it.
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How to reset echo 2nd generation to factory settings 1.
To make sure that alexa hears you move your device away from walls other speakers or background noise.
For devices without a screen.
Press the action button to see if your echo device responds.
It s a button combination of the mic mute and volume down buttons on the top of the speaker as circled in purple.
To initiate the reset press down both the microphone off and.
Unlike the earlier version the generation 1 original echo there is no reset button in a pin hole on the bottom of this unit.
Plug echo 2nd generation speaker into ac power.
Gen 2 reset button location.
For more help try our echo alexa forum.
This echo speaker doesn t have a reset button you just need to hold down the microphone off and volume down buttons until the light ring turns orange.
Speak naturally and clearly.
Microphone off volume down.
If you have a second generation echo resetting the device is much easier since you don t have to fiddle with paper clips.
When it goes dark boot up has finished.
The second generation echo doesn t have a hidden reset button.
For example there are many cities around the world called paris.
This method applies to the newer 2nd gen versions of the echo and echo dot.
Second generation amazon echo and dot.
Amazon echo gen 2 smart speaker reset button location.
The light ring then lights blue for a time and then goes out.